Delivering digital excellence in women’s healthcare
The Royal College of Obstetricians and Gynaecologists (RCOG) is undergoing an ambitious transformation programme where many of its core functions are being re-engineered to be delivered by digital. At the heart of making that work is ensuring the central website, which had become very dated, would be rebuilt in a way that would help resolve some legacy issues of the past and provide new, more integrated ways of working that will underpin the plans for the future.
The RCOG’s digital team had already worked with us to identify a range of quick UX wins that the organisation could deliver short-term whilst, together, we built the case for an investment that will help drive the future for the College and spread excellence in women’s healthcare around the globe.
“The RCOG is currently working through a digital transformation programme and We Are MC2 have been invaluable in helping us turn our plans into reality.”
What we did
We worked closely with the team at RCOG to review their existing digital set-up, understand plans for major business change and also get to grips with different areas of existing costs to help identify where future efficiencies might be identified.
We ran structured interviews with a range of stakeholders from across the organisation to help identify their requirements for the new system. We then worked together to identify the priorities for the College and analyse them against the many different solutions in the market. All of this information was pulled together and a solution identified that met the College’s requirements, would reduce costs and would importantly would help simplify the organisation’s technology by supporting decoupling and moving to cloud based integration services.
“Ali is one of the finest professionals I’ve ever worked with, with a never ending wealth of expertise! The RCOG is currently working through a digital transformation programme and We Are MC2 have been invaluable in helping us turn our plans into reality.
For our website upgrade project Ali helped us navigate a complex project by helping us understand our requirements, and then to prioritise. I can certainly say we wouldn’t have been able to achieve what we have so quickly without her efficiency and expertise.”
Customer Experience and Engagement Officer, RCOG